Shawn Anchor of SUCCESS MAGAZINE once said,
I begin most of my lectures by asking the audience to break up into pairs. Then I say this:
“Over the course of your life, you
have excelled in part because of your impressive self-discipline. I want
you to take all of the self-discipline you’ve been cultivating for the
past couple of decades to do the following. For the next seven seconds,
no matter what your partner says or does, I want you to show absolutely
no emotional reaction. Go completely blank.”
I then ask the other person to
simply look into his or her partner’s eyes and smile. I have done this
experiment hundreds of times in corporate settings across the world,
with everyone from nervous newbies to cantankerous lifers. The result is
always the same. Virtually no one can refrain from returning their
partner’s smile, and most break into laugher almost immediately.
Virtually no one can refrain from returning their partner's smile, and most break into laughter almost immediately.
It doesn't matter if I do this
experiment during a week of massive layoffs or on a day when the stock
market has plunged 600 points, I still see the same involuntary
explosion of smiles. Even in parts of the world where smiling is less of
a social norm, 80 to 85 percent of the participants cannot stop
themselves from smiling.
If you think about this, it's really
pretty incredible. After all, if these people have the self-discipline
and focus to work 10- to16-hour days, lead global teams and manage
multimillion dollar projects, surely they can handle a task as simple as
controlling their facial expression for a mere seven seconds, right?
But the fact is, they can't. Because something is going on in their
brains that they aren't even consciously aware of.
This mysterious force is the foundation of the ripple effect—the idea that your positive attitude and behavior
quickly ripple out, increasing the happiness of everyone around you,
changing the way your colleagues work and eventually shaping your entire
organization.
Try this out for yourself: Spend a
day smiling genuinely at every person you pass. Take note of their
responses and watch the happiness factor spread throughout the room.
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